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💻Safetica On-Prem: How to change Safetica console password

All admins who work with the Safetica console can change their own password. Admins with Settings and configuration permission can also reset the password of any other admin account.

 

Applies to: Safetica On-Prem

Looking for the Safetica Platform version? See: Safetica Platform: How to change Safetica console password

 

How to change your own password

All admins, regardless of their permissions, can change their own password to Safetica console.

❗If you sign in via an Active Directory (AD) security group, you cannot change your password in the Safetica console. Your password is managed through AD. 

To change your own password:

  1. Click your avatar in the top-right corner.
  2. Click Change password in the drop-down menu.
  3. Enter your current password and your new password. Click the eye icon to show passwords in plain text.
  4. Click Save to apply your new password.

 

    Password requirements

    Your new password must be 12-256 characters long and contain at least:

    • 1 upper case letter
    • 1 lower case letter
    • 1 special character (blank space is not allowed as a special character)
    • 1 number

     

     

    How to reset another admin's password

    You need the Settings and configuration permission to reset another admin's password.

    1. Go to Settings > Accounts and permissions.
    2. Click the account you want to update.
    3. Enter the new password in both the Password and Confirm password field.
    4. Save your changes.

     

     

    FAQ

    Q: What should I do if I forget my Safetica console password?

    A: If you forget your password, contact an admin who has Settings and configuration permission and ask them to reset it for you.

     

    Q: How do I reset/recover my Safetica On-Prem admin passwords if the regular method fails?

    A: If you have trouble resetting your admin passwords for Safetica On-Prem, please contact Safetica Support at support@safetica.com.