How to deploy Downloader Agent using ESET PROTECT

There are 2 ways to deploy Downloader Agent via ESET PROTECT.

A. Upload the Safetica Downloader Agent file into a shared network folder:

1. Create a shared network folder e.g. “\\DC.domain.com\msi”
2. Grant read permissions for domain users and domain computers for this shared folder.
3. Tip: Verify that the permissions are set correctly by accessing the folder from one other computer/user.
4. Copy the file safetica_agent.msi into this folder.

B. Follow instructions in ESET Knowledge Base. Choose to install a package by entering the target URL and inserting the URL to the previously uploaded Downloader Agent .msi file.

This will install Safetica Downloader Agent onto the stations and you will be able to see the endpoints in Safetica Management Console and to install Safetica Client onto these stations.

Package to install - There are two options:

• Install package from repository- Click <Choose package>to select an installer package from the repository. A pop-up window will appear with a list of available ESET security product packages. Select your desired installer package (for example, ESET Endpoint Security) and click OK. To upgrade an ESET product, select the latest version available from the repository.
• Install by direct package URL- To specify a URL with the installation package, type or copy and paste the URL into the text field (do not use a URL that requires authentication):
  
  http://server_address/ees_nt64_ENU.msi - If you are installing from a public webserver or your HTTP server.
  file://\\pc22\install\ees_nt64_ENU.msi - If you are installing from a network path.
  file://C:\installs\ees_nt64_ENU.msi - If you are installing from the local path.

This will install Safetica Downloader Agent onto the stations and you will be able to see the endpoints in Safetica Management Console and to install Safetica Client onto these stations.

ESET Management Agent detects and reports Safetica software as ESET software in Show Details > Installed Applications. ESET PROTECT Web Console will update Safetica Agent if there is a new version available. Safetica Agent can be updated directly from ESET PROTECT Web Console from the ESET software repository using the Software Install task. 

Additional option for Safetica Agent Installation

You can also install Safetica Agent with Client Task - Run Command:

msiexec /i safetica_agent.msi STSERVER=Server_name

Where "Server_name" is the Hostname / IP address of the server where Safetica Management Service is installed.

You can use the /silent parameter at the end of the command to run the installation remotely and in a "silent" mode.  e.g. msiexec /i safetica_agent.msi STSERVER=Server_name /silent

For the installation mentioned above the .msi package must be already present on the device. To run the installation where the .msi package is on a shared location, specify the location in the command as follows: 

msiexec /i Z:\sharedLocation\safetica_agent.msi STSERVER=Server_name

For additional information please check ESET KB: Safetica software