Information in this article applies to Safetica ONE 10 or older.
Sometimes you may be asked by Safetica support to enable Active management on specific endpoints for troubleshooting purposes:
- Open Safetica Console.
- On the left side in the tree select the computer s for which you want to enable Active management
- Right-click to the computer and select Enable Active management
- You can select Enable Active management from more time intervals
- When the Active management is active, the icon of computer in tree will be displayed with a sprocket
Active management is used for increase of logging level and for faster communication with client and server.