Information in this article applies to Safetica ONE 10 or older.
The support of each Safetica version goes through the same process. There is Full support which is guaranteed for every major release. The previous version is still supported but switched to Basic support. At the end of Basic support, the project ends and reaches its End-of-life status. This article describes the standard process, please note that there can be extended support available case by case.
- Full support - Compatibility with new versions of operating systems, all problems and vulnerabilities will be fixed and addressed, and bugs reported to technical support will be fixed.
- Basic support - Problems may be fixed, technical support is still available, but there is no guarantee that all bugs will be fixed.
- End of life - No updates or patches are available, support may continue, but is not guaranteed.
|13th July 2023
|19th October 2022
|5th April 2022
All versions older than 10.3 have already reached their end of life. If you are not sure about the level of support or the latest version, please contact Safetica Support.