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☁️Cloud-hosted Safetica: Release issue history
Here you will find a list of resolved cloud-hosted Safetica release issues and outages.
✅October 19, 2025
Status: Resolved
Issue: Brazil Data Center - Service unavailability
Time range: 08:30 - 14:20 CEST
Resolution: Safetica Cloud console on app.safetica.com website was unavailable. It only concerned the Brazil data center. Service has been restored. During the service unavailability of the web console, device protection remained fully operational. All policies continued to apply, device logs were successfully collected and sent, and no data was lost.
✅October 8, 2025
Status: Resolved
Issue: Brazil Data Center - Service unavailability
Time range: 00:00 - 08:00 CEST
Resolution: Safetica Cloud console on app.safetica.com website was unavailable. It only concerned the Brazil data center. Service has been restored. During the service unavailability of the web console, device protection remained fully operational. All policies continued to apply, device logs were successfully collected and sent, and no data was lost.
✅October 1, 2025
Status: Resolved
Issue: Service unavailability
Time range: 01:00 - 07:00 CEST
Resolution: Both hub.safetica.com and app.safetica.com websites were unavailable. Service has been restored. During the service unavailability of the web console, device protection remained fully operational. All policies continued to apply, device logs were successfully collected and sent, and no data was lost.