☁️Cloud-hosted Safetica: Release issue history

December 18, 2025

Details: The cloud release originally scheduled for Friday, December 19, 2025, will now take place one day earlier, on Thursday, December 18, 2025.

Impact: This is a scheduling change only. Scope of the release and expected service impact remain the same as previously announced.

✅December 03, 2025

Resolution: Website app.safetica.com was unavailable due to server performance overload. Service has been restored. During the service unavailability of the web console, device protection remained fully operational. All policies continued to apply, device logs were successfully collected and sent, and no data was lost.

✅October 19, 2025

Resolution: Safetica Cloud console on app.safetica.com website was unavailable. It only concerned the Brazil data center. Service has been restored. During the service unavailability of the web console, device protection remained fully operational. All policies continued to apply, device logs were successfully collected and sent, and no data was lost.

✅October 8, 2025

Resolution: Safetica Cloud console on app.safetica.com website was unavailable. It only concerned the Brazil data center. Service has been restored. During the service unavailability of the web console, device protection remained fully operational. All policies continued to apply, device logs were successfully collected and sent, and no data was lost.

✅October 1, 2025

Resolution: Both hub.safetica.com and app.safetica.com websites were unavailable. Service has been restored. During the service unavailability of the web console, device protection remained fully operational. All policies continued to apply, device logs were successfully collected and sent, and no data was lost.