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How to uninstall Safetica Client from devices

Learn how to uninstall Safetica Client from your devices.

 

✨Cloud-hosted Safetica only: Automatic uninstall

If you're using cloud-hosted Safetica, Safetica Client is automatically uninstalled from all devices when your Safetica environment is deleted.

Your environment is deleted when:

  • Your subscription ends, or
  • You ask your Safetica partner to delete it

 

 

How to uninstall Safetica Client from specific devices

Option 1: Uninstall from multiple devices

  1. Go to Devices > Overview tab.
  2. Select the device(s) from which you want to uninstall Safetica Client.
  3. Click the Actions drop-down and select Uninstall. Uninstallation will be scheduled.
  4. Once the device shows the status Waiting for restart, restart it to complete the process.

 

Option 2: Uninstall from a single device

  1. Go to Devices > Overview tab.
  2. Click the specific device to open its detail.
  3. Click the three dots icon and select Uninstall.

 

❗If you are having trouble uninstalling Safetica Client via Safetica console, you can try to uninstall it locally on the problematic device. Learn more here (the article is only available for Safetica partners).

 

 

FAQ

Q: How can I check that Safetica Client is properly uninstalled from a macOS device?
A: To check that Safetica Client is uninstalled from a macOS device, you can:

1. Go to System preferences > Privacy & Security > Full Disk Access.

2. Check if the following services are present: STClassiTagger, STContentService, STCService, and STFileMonitor.

3. If none of them are listed, Safetica Client has been successfully uninstalled from the device.