Introduction
To better serve our customers, we are initiating the End-of-Life (EOL) process for Safetica ONE.
We've compiled a list of Frequently Asked Questions (FAQ) to provide detailed information about the migration process, timelines, and support options. Our goal is to ensure you have the necessary information to maintain your data security throughout this transition.
In this article, you will find answers to the following questions:
- When is the Safetica One EOL date?
- What does EOL mean for Safetica ONE?
- Why is Safetica ONE being discontinued?
- Can I continue using Safetica ONE after the EOL date?
- How do I migrate to the new Safetica?
- Who can I contact for more information or support?
- Can I switch from on-premises deployment to cloud?
Frequently Asked Questions (FAQs)
When is the Safetica One EOL date?
Safetica ONE will reach EOL on June 30, 2025. After this date, the product will no longer receive updates or support.
The key dates are:
- End of Sale: April 11, 2024
- End of Maintenance: December 31, 2024
- End of Life: June 30, 2025
You can find more info about the individual dates in this article.
What does EOL mean for Safetica ONE?
EOL (End-of-Life) means that Safetica ONE will no longer be supported or updated. There will be no further software updates, bug fixes, security patches, or technical support.
Since there will be no updates or patches released after the EOL date, it is important to plan for migration to the new Safetica to maintain security and functionality.
Why is Safetica ONE being discontinued?
In April 2024, Safetica merged its product offerings into a single data security solution. The unified Safetica combines the best features of Safetica ONE and Safetica NXT, offering simplified deployment options in the cloud or on-premises.
For more information about the product, check out this article.
Can I continue using Safetica ONE after the EOL date?
Yes, you can continue using the product, but it is not recommended. Without updates and support, the product may become vulnerable to security risks and may not comply with regulatory requirements.
How do I migrate to the new Safetica?
In most cases, migration involves straightforward steps. If the upgrade readiness checker identifies more complex scenarios, Safetica Support will guide and assist customers throughout the process to ensure a smooth transition.
Please contact Safetica Support via this link.
Who can I contact for more information or support?
For more information or support, please contact the Safetica Support via this link. They will assist you with any questions regarding the EOL and migration to the new Safetica.
Can I switch from on-premises deployment to cloud?
Yes. Please contact Safetica Support to discuss options via this link.