When installing Safetica to endpoints, you may encounter the message "Conflicting software was found". In this article, you will find basic scenarios of what conflicts may occur.
Information in this article applies to Safetica ONE 10 or older.
DLP software
Safetica DLP solution provides with advanced security measurements, which require deep integration into the operating system. When encountering another installed DLP solution, possible technological conflicts may occur, which lead to an application malfunction as well as potential system instability and malfunction. We recommend uninstalling any potentially conflicting DLP solution prior to Safetica DLP installation in order to avoid any possible malfunctions.
SodatSW, GFI, CoSoSys, Check Point, McAfee, RSA, Symantec, Trend Micro, Websense, AuditPro (truconneXion), MiCoS SOFTWARE, Ryant, Pinya, Sophos, DriveLock, DeviceLock, Egosecure, itWatch, Morphisec Information Security
Network layer conflict
Safetica DLP utilizes a specific technology for managing network traffic. Users may encounter possible conflicts with applications, which are integrated into network in order to monitor, modify or restrict the flow of network traffic.
Atom Security, DyKnow, Infoweise, KeepMyFamilySecure, Komodia, Kurupira, Lavasoft, Lenovo, Qustodio, Superfish, UtilTool Ltd, Websecure Ltd, Staffcop, Easy hide IP Classic, Hide-my-ip, MTProto technology, WebSockets technology, Bonjour (mDNSResponder.exe), .NET 4.5.1, Yandex - Certificates, RansomFree, Network printer (from 7.10 ver), GData InternetSecurity Web, NTP Protocol
Antivirus software and security
In order to provide effortless installation of Safetica DLP, we work closely with companies developing Antivirus software, to ensure that our software is not falsely detected as a potential threat. Before any official release, Safetica DLP is whitelisted in Antivirus databases.
To ensure full compatibility, we highly recommend manually setting exceptions for Safetica folders and processes and keeping your system and Antivirus software up to date, in order to avoid any possible conflict.
|
COMODO Internet Security |
Partially compatible |
Comodo may detect Safetica processes and run them in sandbox mode |
|
F-Secure |
Partially compatible |
Whitelabeled BitDefender, same behavior |
|
G Data Total Care |
Not compatible |
Observed computer slowdown and distinct internet slowdown. |
|
Trend Micro Titanium™ Internet Security |
Not compatible |
Safetica is not compatible with TM's network layer (WFP), can be solved by using LSP on most systems |
|
TrustPort Internet Security |
Not compatible |
3rd party applications crash when Safetica and TrustPort are installed at the same time |
|
FortiClient |
Partially compatible |
During FortiClient update STProxy 100% CPU |
| ESET 5 and older | Not compatible | For user it looks like they cannot reach the Internet |
| Sophos Antivirus (from 7.8 ver) | Partially compatible | When Sophos redirects traffic, exceptions for IP addresses don't work |
| Symantec backup DLO | Not compatible | When Safetica is active, after some time, computer is in weird state, where you cannot run applications and there is a lot of errors |
| SentinelOne | Partially compatible | When Safetica is active, MS Teams gets offline after few minutes (or does not launch) and has to be restarted. You can find how to set the exceptions to solve the issue in this article. |