Knowledgebase
Software in conflict with Safetica
Posted by Jakub Hejzlar, Last modified by Michael Skoupý on 19 August 2019 03:03 PM

When installing Safetica to endpoints, you may encounter the message "Conflicting software was found". In this article, you will find basic scenarios of what conflicts may occur.

DLP software

Safetica DLP solution provides with advanced security measurements, which require deep integration into the operating system. When encountering another installed DLP solution, possible technological conflicts may occur, which lead to an application malfunction as well as potential system instability and malfunction. We recommend uninstalling any potentially conflicting DLP solution, prior to Safetica DLP installation, in order to avoid any possible malfunctions.

SodatSW, GFI, CoSoSys, Check Point, McAfee, RSA, Symantec, Trend Micro, Websense, AuditPro (truconneXion), MiCoS SOFTWARE, Ryant, Pinya, Sophos, DriveLock, DeviceLock, Egosecure, itWatch, Morphisec Information Security

Network layer conflict

Safetica DLP utilizes a specific technology for managing network traffic. Users may encounter possible conflict with applications, which are integrated into network in order to monitor, modify or restrict the flow of network traffic.

Atom Security, DyKnow, Infoweise, KeepMyFamilySecure, Komodia, Kurupira, Lavasoft, Lenovo, Qustodio, Superfish, UtilTool Ltd, Websecure Ltd, Staffcop, Easy hide IP Classic, Hide-my-ip,  MTProto technology, WebSockets technology, Bonjour (mDNSResponder.exe), .NET 4.5.1, Yandex - Certificates, RansomFree, Network printer (from 7.10 ver), GData InternetSecurity Web, NTP Protocol

Antivirus software and security

In order to provide effortless installation of Safetica DLP, we work closely with companies developing Antivirus software, to ensure that our software is not falsely detected as a potential threat. Before any official release, Safetica DLP is whitelisted in Antivirus databases.

To ensure full compatibility, we highly recommend manually setting exceptions for Safetica folders and processes and keeping your system and Antivirus software up to date, in order to avoid any possible conflict.

COMODO Internet Security

Partially compatible

Comodo may detect Safetica processes and run them in sandbox mode

F-Secure

Partially compatible

Whitelabeled BitDefender, same behavior

G Data Total Care

Not compatible

Observed computer slowdown and distinct internet slowdown.

Trend Micro Titanium™ Internet Security

Not compatible

Safetica is not compatible with TM's network layer (WFP), can be solved by using LSP on most systems

TrustPort Internet Security

Not compatible

3rd party applications crash when Safetica and TrustPort are installed at the same time

FortiClient

Partially compatible

During FortiClient update STProxy 100% CPU

ESET 5 and older Not compatible For user it looks like he cannot reach to the Internet
Sophos Antivirus (from 7.8 ver) Partially compatible After Sophos redirect traffic, exception to the IP addresses didn't work
Symantec backup DLO Not compatible When Safetica is active, after some time, computer is in weird state, where you cannot run applications and there is a lot of errors