Devices: Manage devices with Safetica Client

Learn how to manage devices in your environment and gain a deeper understanding of device statuses.

All protected devices are listed in the Devices section. It is the central point for reviewing current device statuses and managing devices (install, uninstall, or update Safetica Client on selected devices; restart, move to trash, or restore selected devices, etc). 

You can:

1.  Download Safetica Client: You can download the Safetica Client installer for Windows or macOS. Learn more about Safetica Client installation here.

2.  Add filter: You can filter devices based on their operating system, Safetica Client version, or status. Selected filters apply to both tabs.

3.  Tabs: Devices are divided into two tabs:

• Overview - lists all devices with installed Safetica Client.
• Trash - lists devices that were moved from Overview to Trash.

4.  Checkboxes: Select the devices you want to manage via checkboxes. You can select multiple devices at once. When you check the bulk checkbox, all devices on the page are selected. If there are more than 50 devices (i.e., more pages), you will also see additional clickable text to select all devices from all the pages.

5.  Management actions: After selecting one or more devices, you can choose from the following management actions: Update, Restart, Deactivate, Uninstall Safetica, Move to trash. Learn more about managing Safetica Clients and your devices here.

6.  Export: You can export the Devices table into a .xlsx file. Learn more about exporting in Safetica here.

7.  Columns: Check your devices in the table. You can display the following columns:

• Device - see the name of the device and the icon of its operating system. Whether the device is online is measured based on its Last response column and highlighted by a dot:

• • Green dot – the device is online. It might have been offline for 1-10 minutes.
  • Yellow dot – the device has been offline for 10 minutes – 3 hours.
  • Grey dot – the device has been offline for more than 3 hours.

• Status - the states the device is in and whether it needs troubleshooting (e.g., for some devices, Safetica Client is not yet installed, some devices do not communicate, etc.).
  • Red highlight - pressing issues, usually related to troubleshooting when the device is not working correctly.
  • Orange highlight – less pressing issues, usually related to Safetica Client being out of date.
  • Grey highlight - signifies “in progress”.
  • Green highlight - represents correct states that require no attention.
• Installation status - states related to Safetica Client installation.
• Last signed in - which user last used each device.
• Safetica Client version - the version of Safetica Client installed on the device.
• Teams -  the teams to which the device belongs.
• Settings received - the date and time when the device last received settings from Safetica server.
• Records sent - the date and time when the last records were sent from the device to Safetica server.
• Unsent records - whether there are any records waiting to be sent to Safetica server (i.e., the device may be ok, but I must just wait for records to arrive).
• Last response - the date and time when the device was last online. Check this column to see whether a device is active.

Read next:

Manage your devices from Safetica

How to install Safetica Client to your devices

How to update and uninstall Safetica Client

How to restart, move to trash, or restore devices from Safetica

Safetica installation guide