1. Safetica
  2. TROUBLESHOOTING

How to manually check the Safetica integration

Integration is used to control applications based on the set DLP policies. The final integration use is based on the customer scenarios.


❗This article applies only to Safetica hosted on-premises.

 

In this article, you will learn more about:

Requirements:

Safetica Maintenance Console
    • In Safetica ONE – Named Safetica Management Console and available to administrators by default.
    • In new Safetica – Renamed to Safetica Maintenance console. Available upon manual installation from here.

How to check, whether Safetica interacts with certain processes and could affect their functionality:

  1. You can use Process Explorer, which is part of Microsoft's sysinternals package.
  2. Example: Safetica integration into Windows Explorer
  3. Go to the Safetica Maintenance Console > Maintenance > Integration Settings > Application Integration and check if this application is integrated. There are three levels of integration:
    1. The first switch – Integration state: Extended visibility of the application operations, Ability to classify application’s outputs
    2. The second switch – Integration into application’s operations: Ability to block operations like clipboard
    3. The third switch – Integration into network communication: Ability to capture the application’s network traffic in terms of data protection
  4. Go to the Process Explorer in the endpoint and look for the explorer.exe process:
  5. Click on the [View] tab and select [Show Lower Panel]. You will get another window at the bottom of the application screen.
  6. Select the [DLLs] tab and look for the “STGuard64.dll”. If you find it, the application is currently integrated with Safetica.
  7. If you do not find this .dll, the application is not integrated.