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TROUBLESHOOTING
- 💻Safetica On-Prem: Connectivity issues
- 💻Safetica On-Prem: How to manually check the Safetica integration
- 💻Safetica On-Prem: Issue with setting up OCR data category
- 💻Safetica On-Prem: Outlook related issues
- 💻Safetica On-Prem: Archive tasks issue
- 💻Safetica On-Prem: Application or Operation System crashes
SAFETICA CLIENT
- How to set up exceptions for Safetica Client in your antivirus
- How to set up exceptions for Safetica in CrowdStrike
- How to set up exceptions for Safetica in Sophos
- Safetica Client (and Agent) installation issues
- Safetica Client update issues
- Safetica Client self-defense
- How to deactivate Safetica Client in the new Safetica console
- 💻Safetica On-Prem: How to change the incoming port for connecting Safetica Client to Safetica Management Service
- 💻Safetica On-Prem: How to isolate the source of an issue in Safetica Maintenance Console
COLLECTING LOGS
- How to troubleshoot a device and collect logs in the new Safetica console
- 🪟Win: How to collect troubleshooting logs from a device locally
- 🍏macOS: How to collect troubleshooting logs on macOS devices locally
- How to collect troubleshooting logs from Outlook add-in
- 💻Safetica On-Prem: How to collect logs from Safetica server
- 💻Safetica On-Prem: How to collect logs for external device issues
- 💻Safetica On-Prem: How to collect logs related to OS/application performance issues
- 💻Safetica On-Prem: How to set up SQL query tracing
💻Safetica On-Prem: INSTALLATION, UPGRADE & CONFIGURATION ISSUES
- 💻Safetica On-Prem: What to do when Safetica server update fails
- 💻Safetica On-Prem: How to import a trusted certificate for secure communication to Safetica server
- 💻Safetica On-Prem: How to resolve a certificate issue when accessing Safetica console
- 💻Safetica On-Prem: Safetica console issues
- 💻Safetica On-Prem: Content service performance optimization
- 💻Safetica On-Prem: Configuring SMTP settings for Safetica alerts
- 💻Safetica On-Prem: MS SQL Licensing: CAL vs. Per-core
- 💻Safetica On-Prem: Safetica recommends using SQL Server 2025