🆕Multifactor authentication in cloud-hosted Safetica

In this article, you will learn about:

• Microsoft enforcing multifactor authentication
• Signing in to cloud-hosted Safetica with multifactor authentication
• Steps when losing access to your MFA device

Introduction: Microsoft enforces multifactor authentication

From October 15, 2024, Microsoft will enforce mandatory multifactor authentication (MFA) for all Azure sign-in attempts. For more info about this requirement, check out this Microsoft blog post. This change also affects cloud-hosted Safetica, since it runs on Azure.

Signing in to cloud-hosted Safetica with multifactor authentication

1. When signing in to Safetica, you will be asked to confirm your identity via MFA.
2. Sign in to Safetica using the same Microsoft account you use in your company.
3. Confirm the sign-in via your authenticator app.
4. You can check the option to remember this for 90 days to simplify future sign-ins.

Steps when losing access to your MFA device

If you change or lose the device on which you use multifactor authentication, you may encounter issues signing in to cloud-hosted Safetica. In such a case, you should:

1. Inform your IT admin that you have lost access to your MFA device.
2. The admin sets MFA up on a new device and disables it on the old one.
3. Inform Safetica that you have a new MFA device, so that we can update it on our end. This is vital for signing in to cloud-hosted Safetica with the new MFA device.

If you encounter any issues when signing in to Safetica after changing your MFA device, contact Safetica Support.