❗This article applies only to cloud-hosted Safetica.
In this article, you will learn about:
- What's changing
- Who this affects
- What you need to do before September 26, 2025
- How to set up MFA
- FAQ
Introduction: What’s changing
✍️Starting September 26, 2025, signing in to cloud-hosted Safetica will require multifactor authentication (MFA) for every account.
MFA is one of the most effective ways to protect against account takeover - it blocks 99.9% of automated attacks. By enforcing MFA for all Safetica admins, we’re adding a strong layer of security for your data and your company. This is part of our commitment to keeping your data secure and preventing unauthorized access.
Who this affects
If your company uses:
Microsoft Entra ID with MFA enabled (recommended):
- We bring Single Sign-On experience to you. You’ll continue signing in with your existing credentials and newly use your company’s MFA method.
- Important: If you previously used MFA enforced by Safetica, you will be switched to your company’s MFA method.
Microsoft Entra ID without MFA:
- You will be asked to set up MFA the first time you sign in after September 26, 2025. The MFA will be managed by Safetica. For management tasks such as resets, you will need to contact Safetica Support.
- Note: If your company enables MFA later, the MFA will be switched to your company’s as described in the previous point.
Microsoft Live Account (not recommended):
- You will be asked to set up MFA the first time you sign in after September 26, 2025. The MFA will be managed by Safetica. For management tasks such as resets, you will need to contact Safetica Support.
- Important: You may be asked for MFA twice when signing in - first by your Microsoft Live account (if set up), then by Safetica.
Other account types (external emails):
- Nothing will change for you. You will continue to authenticate using a PIN received by email.
✍️For the best experience, we recommend using your company’s Microsoft Entra ID with MFA enabled. Otherwise, you'll need to contact Safetica Support for any MFA management tasks like resets.
What you need to do before September 26, 2025
- Check with your IT admin if MFA is already enabled for your Microsoft Entra ID account.
- If MFA is not enabled, prepare to set it up when prompted after September 26, 2025.
How to set up MFA
When signing in to Safetica, you will be asked to confirm your identity via MFA:- Enter your credentials.
- Follow the on-screen steps to configure MFA using your preferred authentication app (Microsoft Authenticator app is recommended).
- Confirm the setup by entering the verification code.
- Once completed, MFA will be required every time you sign in. You can check the option to remember this for 90 days to simplify future sign-ins.
FAQ
Q: Is multifactor authentication (MFA) available for Safetica hosted on-premises?