How do I resolve a certificate issue when accessing Safetica ONE 11?

Learn how to add an SSL certificate to IIS server

When you install Safetica ONE 11 and access it in your web browser, you may receive a notification that the connection is not private. This is because Safetica ONE 11 runs on a secured HTTPS protocol by default, and a self-signed certificate is used to sign the connection.

To remove the prompt about the private connection when accessing Safetica ONE 11, you need an SSL certificate issued for your domain (the URL on which Safetica ONE 11 is running), and then add it to your IIS server. You can use your existing SSL certificate, or use a free service Let’s Encrypt to create a new one for your network.


Once you have the SSL certificate, load it into your IIS server:

  1. Open IIS (Internet Information Services) Manager.

  2. Select your server, and then click Server Certificates in the center of the window (section IIS).

  3. In the Actions section on the right, click Import...

  4. Choose the certificate and insert your password.

  5. Set Certificate Store to Personal, enable the option Allow this certificate to be exported, and click OK.

  6. In Sites select Safetica Web Site.

  7. In the Actions section on the right, click Bindings... 

  8. Select HTTPS and click Edit...

  9. Under SSL certificate, select your certificate and click OK.

Your server will now use this SSL certificate to secure the connection to Safetica ONE 11, and the warning will not be displayed anymore when accessing the website.


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Supported versions of Safetica Maintenance Console