How to add new users to Safetica and what happens when a new user appears

How can new users be added to Safetica

There are 2 ways new users can be imported into Safetica:

  1. The user account uses a device with installed Safetica Client for the first time.
  2. The user account is synced from Active Directory or Entra ID.

What happens when a new user appears?

When a new user account appears, it is protected by Safetica by default.

When a new user appears:

  • The new user account is automatically assigned a license and added into the Users list in Safetica console.
  • If the user comes from Active Directory, they will appear in the appropriate Active Directory organizational unit.
  • If the user is detected after using a device with installed Safetica Client, they will be assigned to the Unknown team. Policies set up for the Unknown team will start applying to them. 

✍️Only active users are licensed

Users who did not perform an action in the last 90 days are considered inactive and do not count toward the number of licensed users.

Users who are no longer synced from Active Directory or Entra ID are considered inactive and do not count toward the number of licensed users.

You can see which users are inactive in the Users section.