Maximize product value by optimizing features and user experience to reflect real use cases.
Get Safetica into the cloud and offer customers two hosting options: on-premises or in the cloud.
Give customers the option to purchase Safetica either based on a license or as a service.
Replace Safetica Management Console and WebSafetica with a streamlined web-based management console.
Simplify DLP protection by further unifying policies and data classification.
Optimize backend performance and response times.
Enable future development and product innovations.

What is the licensing model of the new Safetica?

The licensing of the new Safetica is user-based. We count active users, not active devices. Also, all detected users are licensed. If a user shouldn’t be licensed, their license can be unassigned.

Learn more about user-based licensing here.

For more details about the pricing for your region, please contact our sales representative.

How often will there be public releases?

We expect to release public Safetica updates at least once in 2-4 weeks.

Can I migrate from Safetica hosted on-premises to cloud-hosted Safetica or vice versa?

✍️To migrate from Safetica hosted on-premises to cloud-hosted Safetica, please contact Safetica Sales. The migration process is subject to a charge and consists of several stages (such as business preparation, technical preparation, technical migration, etc.).

We are able to migrate your records, devices, and settings. There are, however, exceptions that arise from feature differences between cloud-hosted and on-prem Safetica.

It is not possible to migrate from cloud-hosted Safetica to Safetica hosted on-premises. You need to create the on-prem environment from scratch (i.e., install Safetica on your server).

What languages are supported?

To learn more about languages supported in Safetica console, click here.

Where can I set the language of Safetica notifications shown to end users?

To learn more about languages in Safetica notifications for end users, click here.

How do I uninstall Safetica Client from devices?

Learn how to uninstall Safetica Client from a device here.

Backwards compatibility

The new Safetica is backwards-compatible with Safetica Clients 10.4 and newer.

Older Safetica Clients are not backwards-compatible, and an update to Safetica ONE version 10.4 (or newer) will be required to allow an automatic update to the new Safetica.

How do I configure support for the new Outlook?

You can learn more about Outlook protection here.

For activation or deactivation of Outlook protection, refer to this article.

How often does Safetica Client fetch settings, and where can this be changed?

Safetica Client fetches settings approximately every 3 minutes.

Safetica hosted on-premises only: This interval can be modified in Safetica Maintenance Console (not recommended).

How much data does Safetica Client send daily?

Safetica Client sends approximately 1.5-2 MB of data daily. This can vary based on settings and user activity.

How can Safetica Client be temporarily deactivated?

Learn more about Safetica Client deactivation here.

Where is cloud-hosted Safetica hosted?

The cloud version of Safetica is hosted in an Azure data center located in the European Union. Therefore, it follows all the security standards of Azure. Safetica is also a certified Microsoft partner, and when building the new Safetica, we followed all Microsoft best practice recommendations.
Should you need more details about the security of this solution, please don’t hesitate to contact us at support@safetica.com.

We're planning to host Safetica in data centers in other regions as well. For more details, contact us at support@safetica.com.

How do I install cloud-hosted Safetica?

Your Safetica partner will create the Safetica environment for you. From April 2024, you will also be able to register for a Trial on Safetica website.

To install Safetica Clients on your devices, follow these steps.

Can I update cloud-hosted Safetica?

You do not need to manually update Safetica server, it is updated automatically every Thursday morning.

To update Safetica Clients on your devices, follow these steps.

How can I uninstall cloud-hosted Safetica?

You do not have to uninstall anything. When your subscription ends, your environment will be deleted. You can also ask your Safetica partner to delete your Safetica environment.

Safetica Clients will be uninstalled from your devices automatically after the environment is deleted.

Can I update Safetica hosted on-premises?

Yes, you can perform updates from older Safetica versions to newer ones. Learn more about updating your Safetica Server here and about updating Safetica Client on your devices here.

How do I allow an unknown certificate in Safetica?

Go to Safetica Maintenance Console, right-click the specific device in the user tree, and select Allow unknown certificate.

How do I proceed with server and database migration?

For detailed instructions, visit Migration of SQL Server and Safetica Server and Migration of Safetica Database to a New SQL Server.

What is the capacity of the shadow copy storage on the device?

Minimum required storage size on the device: 500 MB (reserved on every device).

Maximum storage size on the device: 5 GB (if there is less than 10 GB of free space left on the device). Once the maximum storage size is reached, the oldest shadow copies are deleted as new ones are added.

Learn more about shadow copy parameters here.

What is the maximum size of a single shadow copy file?

Maximum size of one shadow copy: 50 MB.

Learn more about shadow copy parameters here.

Can I set up working and non-working hours?

Safetica hosted on-premises only: Yes, you can adjust working and non-working hours in Safetica Maintenance Console > Maintenance > Endpoint settings > Non-working hours.

Where can I configure Safetica integration settings?

Integration settings can be adjusted in Safetica Maintenance Console > Maintenance > Integration Settings.

I’m using Safetica ONE; how do I upgrade to the new Safetica?

New Safetica is a full-featured product but does not yet include the entire feature set of Safetica ONE. Throughout 2024, the feature set of the new Safetica will be gradually expanded.

Upgrades are available for Safetica ONE version 10.4 users who meet requirements and use a compatible configuration.

If you are interested in the upgrade, please contact Safetica Support at support@safetica.com.

Learn about the new Safetica requirements and supported Safetica ONE features.

Learn how to perform the upgrade from Safetica ONE to the new Safetica.

What happened to Safetica Management Console and WebSafetica?

New Safetica includes a new web-based management console that replaces the now-discontinued WebSafetica.

Safetica Management Console in its original form was discontinued too and was transformed into Safetica Maintenance Console:

Safetica Maintenance Console serves for advanced (mostly maintenance) use cases that are not yet supported in the new web-based Safetica console.
Safetica Maintenance Console is no longer part of the standard product installer. It needs to be downloaded separately and is available here.

Safetica feature set is gradually migrated from Safetica Maintenance Console to the new web-based Safetica console. Once all functionality has been migrated, Safetica Maintenance Console will be deprecated.

When will features be completely migrated to the new web-based Safetica console?

Throughout 2024, the feature set of the new Safetica will be gradually expanded. Each release will introduce some new features to the web-based Safetica console and remove them from Safetica Maintenance Console. Once we reach feature parity with what was available in Safetica ONE, we will completely sunset the desktop Safetica Maintenance Console.

Can I downgrade new Safetica to Safetica ONE?

Downgrading new Safetica to Safetica ONE is not supported.