Outlook protection: How to activate and deactivate it

Learn how to activate and deactivate Outlook protection and deploy and update the Outlook add-in.

In this article, you will learn more about:

Introduction
How to activate Outlook protection in Safetica console
How to distribute and deploy the Outlook add-in in your company
How to update the Outlook add-in
How to deactivate Outlook protection

Introduction

✍️Learn more about our Outlook protection here.

Before you can activate Outlook protection, you must add your Microsoft 365 tenant to Safetica.

You will also need the Microsoft licenses mentioned here.

How to activate Outlook protection in Safetica console

✍️Outlook protection currently supports auditing and protection of sent emails only.

1. In Safetica console, go to Cloud services, and click your M365 tenant.

2. Click the Activate Outlook protection button.

3. You will be shown a list of steps you must perform to enable Outlook protection.

4. Check the box and click Finish. Then proceed to distribute and deploy the Outlook add-in.

❗Completing the configuration in the Microsoft 365 admin center is a crucial prerequisite for the correct operation of this feature.

How to distribute and deploy the Outlook add-in in your company

Deploying the Outlook add-in means you're pre-installing it for a specific set of users in your company. To deploy the add-in:

Go to Microsoft 365 admin center.
In the left navigation panel, click Settings > Integrated apps.
In the Deployed Apps tab, click Upload custom apps to manually add the Outlook add-in.
In App type, choose Office Add-in.
In Choose how to upload app, choose Provide link to manifest file, and enter this URL: https://outlookaddin.cdn.cloudprotection.safetica.com/manifest.xml

Advanced option (not recommended)

A stricter version of the manifest is available. When the add-in takes more than 5 seconds to analyze an email, the user will be blocked from sending it.

This version is for admins concerned about the weaker security of the default manifest, which allows emails to be sent if the analysis takes more than 5 seconds. However, in case of issues, it may block regular emails and disrupt workflow.

Contact Safetica Support if you want to use the stricter version.

Customers with older add-ins (installed before November 2024): You are using the stricter version of the manifest by default. If you are experiencing issues, you can change to the less strict version by updating the add-in.

6. After the manifest is uploaded, click Next.

7. Select users to whom you want to deploy the add-in (you can choose Entire organization, Specific users/groups, or Just me). Specific users/groups can be a Microsoft 365 group, a security group, or a distributed group.
8. You can choose Test deployment if you want to wait to deploy the app to the entire organization. Click Next.

9. Review the list of the add-in’s permissions and confirm them (e.g., responding to sending an email, reading the name and email address of the user working in Outlook, etc.). Click Next.

10. Review the deployment and click Finish deployment.
11. You will then see the Outlook add-in (named Email protection for Safetica) in the list of custom add-ins.

12. When you click the Outlook add-in, you will see its details. Here, you can update or remove the add-in, or make further changes.

✍️Learn where to find a transparent overview of your active add-ins here.

How to update the Outlook add-in

You should update the add-in when a new manifest.xml is available.

To update the Outlook add-in:

Go to Microsoft 365 admin center.
In the left navigation panel, click Settings > Integrated apps.
In the Deployed Apps tab, click the Outlook add-in (named Email protection for Safetica).
ClickUpdate add-in.

5. In Choose how to upload app, choose Provide link to manifest file and enter this address: https://outlookaddin.cdn.cloudprotection.safetica.com/manifest.xml Then click Next.

6. Review the list of the add-in’s permissions and click Accept and update.

How to deactivate Outlook protection

You must deactivate Outlook protection in the following order:

1. Delete the Outlook add-in from Microsoft Entra admin center:

Go to Microsoft Entra admin center.
In the left navigation panel, click Applications > Enterprise applications.
Find the Outlook add-in - pro app and click to open it.

❗There are two Safetica apps. Please only work with the Outlook add-in - pro app.

In Outlook add-in - pro app, click Properties and then Delete the app.

2. Remove the Outlook add-in from Microsoft 365 admin center:

Go to Microsoft 365 admin center.
In the left navigation panel, click Settings > Integrated apps.
In the Deployed Apps tab, click the Outlook add-in (named Email protection for Safetica).
ClickRemove app.