Cloud-hosted Safetica: 2024 release notes

Learn about new features, changes, improvements, and bug fixes added to cloud-hosted Safetica in 2024.

Article last updated: November 2024.

November 2024

October 2024

September 2024

August 2024

July 2024

June 2024

May 2024

April 2024

March 2024

February 2024

 


November 19, 2024: Intelligence Data Security release

🎉 Get ready to witness meaningful improvements in data protection! 

Today, we are introducing Intelligent Data Security - a smarter way to protect data that goes beyond content to understand the context of how data is being used.

⭐ New

  • Insights: Safetica provides great insights on many fronts. The Insights section highlights to admins where they should put their attention and efforts first. It is one single place where interesting insights from all across Safetica console come together and are consolidated into a focused task list. This way, admins don't have to click through Safetica console to find security issues. In Insights, you can:
    • Investigate with the help of AI: Click the special Summarize button and generate an AI summary of the incident.
    • Investigate with the help of related reports: Click the Related records button  and see exactly what happened. A new tab opens with the specific records of what occurred so that you can check the risk, the classification, the classification detail, etc.
    • Share insights: Share specific insights with other Safetica admins so that they can investigate them on their own. Just open the insight detail and copy its ID link into the clipboard.
    • Close resolved insights: After you finish investigating, close the insight. It will disappear from the insight list, keeping it fresh with unresolved tasks. 
  • Policies with dynamic action: Policies with dynamic action tailor protection to the needs and behavior patterns of individual users. Unlike traditional policies, which are inflexible and only allow or block operations without nuance, policies with dynamic action smartly adapt to how individual users interact with sensitive data. If a user works with a larger volume of sensitive data than their peers in the company, the policy and its action will gradually become stricter.

Learn more about policies with dynamic action in this article:

  • Privileged access: Turn off policy protection for a selected user for a limited time (1 hour, 6 hours, or until the end of the day). During this time, the user can perform operations that would normally be blocked or notified by data policies. Learn more about Privileged access here.
  • New, optimized content analysis technology: Our new content analysis technology provides more accurate results, supports more file types, and has a lower performance impact. It will also enable smarter data classification in the future.
  • Protect files for which content analysis fails: You can now create special data classifications for files that were encrypted or could not be analyzed for sensitive content.
  • Notify and Block (with override) for files shared via SharePoint:
    • If you have a notification policy set up for M365 file sharing, and a user shares a file that triggers this policy, the user will receive an email urging them to consider unsharing the file if it contains sensitive data that should not be shared.
    • If you have a block (with override) policy set up for M365 file sharing, and a user shares a file that triggers this policy, the user will receive an email with a link to a form where they can add the reason for overriding the blocking policy.

SharePoint protection and Exchange protection (with installed Outlook add-in) now support all policy actions (Log, Notify, Block (with override), and Block).

  • Exclude web domains from Safetica protection: You can define trusted servers that will be excluded from Safetica protection - just add them to Settings > Protection exclusions > Excluded websites.Trusted_servers

🛠️ Fixed

  • Bug fixes and performance improvements.

 

 

November 8, 2024

⭐ New

  • Multi-factor authentication: Signing in to cloud-hosted Safetica now requires multifactor authentication (MFA). Learn more about it in this article.
  • Insights: The Admin center was renamed to Insights to better reflect its purpose. Individual notifications that appear there are now also called insights.

🛠️ Fixed

  • Bug fixes and performance improvements.

 

 

November 1, 2024

⭐ New

  • Layouts - Predefined layouts are now available in all sections with the layout picker. They were prepared by Safetica and cover the most common use cases.

🛠️ Fixed

  • Bug fixes and performance improvements.

 



October 25, 2024

⭐ New

  • Layouts - Layouts were added to Data Discovery section.
  • Admin center - Notifications are now aggregated by destination type.

🛠️ Fixed

  • Safetica device driver conflicts with latest Windows builds have been resolved – please update your Safetica clients and restart the affected devices.
  • Issues with monthly report generation.
  • Bug fixes and performance improvements.

 

 

October 18, 2024

⭐ New

  • Shareable layouts - Layouts can be shared with other Safetica admin accounts. Permissions for sharing layouts and managing shared layouts can be configured for individual admins in Settings > Accounts and permissions.Screenshot 2024-10-14 at 10.10.57
  • Admin center - Notification detail now includes notification summary and quick action links.
    67564aae-45ee-4e6a-a14c-e423e65d649d

🛠️ Fixed

  • Device forced restart was not working
  • Bug fixes and performance improvements

 

 

October 11, 2024

⭐ New

✍️After October 15, 2024, signing in to cloud-hosted Safetica will require multifactor authentication (MFA). Learn more here.

  • Admin center:
    • Notifications now have Status that the admin can change from New to Closed after they resolve the issue. They can also add comments about the resolution. If needed, it is possible to filter out either new or closed notifications via Add filter > Status. Learn more about notification lifecycle here.
      Screenshot 2024-10-04 at 12.56.23
    • Notifications are now aggregated across days. Once a notification is closed, a new one will start consolidating future occurrences.
    • Optimized severity assignment to better differentiate between detected notifications' importance.
  • Significantly faster Safetica updates: The weekly Safetica update time remains the same, but the actual outage felt by every customer has decreased from 3 hours to only a few minutes.
  • Layouts were added to the Behavior section.

🛠️ Fixed

  • Temporarily deactivated device driver for specific conflicting Windows builds
  • The Shadow copy column is no longer missing when exported a Data view
  • Bug fixes and performance improvements.

 

 

October 4, 2024

⭐ New

  • Shadow Copy: Enables admins to download a copy of a file that caused an incident for greater transparency in incident investigation and analysis.image-png-Jun-27-2024-12-41-10-4522-PM.png
  • Partially matched classifications: Show up in situations when a file didn’t match a classification rule completely or a threshold wasn’t reached. They can reveal potentially sensitive information and provide useful insights for improving your existing data classifications, such as adding new rules to improve accuracy.

    partial_results
  • Layouts were added to the Apps section.

🛠️ Fixed

  • Bug fixes and performance improvements.

 

 


September 27, 2024

⭐ New

  • Layouts: Save views with selected filters, columns, and groupings and display them later. For now, Layouts are available in the Data section.

Shareable layouts

  • Cloud services: Those who use Intune in their company, will see suggestions how to complement Safetica protection with Intune to cover several different use cases.

  • Safetica HUB:
    • The Delete customer button was removed for FULL and NFR subscriptions. Only customers with the TRIAL subscription can now be deleted via Safetica HUB.
    • New languages in Safetica HUB: Chinese (Simplified and Traditional), Slovak, Ukrainian, and Turkish were added to Safetica HUB.

🛠️ Fixed

  • Bug fixes and performance improvements.

 

 

September 13, 2024

⭐ New

  • Devices: In the Settings received column, you can now see when a device last received its settings from Safetica server.

    Settings received

  • Visual changes: Unified fonts and colors across the console.

🛠️ Fixed

  • Bug fixes and performance improvements.

 

 

September 6, 2024

⭐ New

  • App and website categorization: You can now change application and website categories in all Behavior sections and in operation details.

    84164

🛠️ Fixed

  • Bug fixes and performance improvements.

 

 


August 30, 2024

⭐ New

  • Data destinations: You can manually add email domains and addresses, websites, and network paths.
  • Admin center: Now shows the number of classification rules matched on hover.

🛠️ Fixed

  • Bug fixes and performance improvements

 

 

August 23, 2024

⭐ New

  • New color styles in UI.

🛠️ Fixed

  • The number of admins in the Security audit report is displayed correctly.
  • Microsoft Outlook protection logs downloaded files if Microsoft Exchange protection is not active.
  • Better UX for cloud license expiration.
  • It is no longer possible to categorize apps and websites as Uncategorized.

 

 

August 16, 2024

⭐ New

    ❗Safetica NXT migration: All Safetica NXT customers were migrated to the new cloud-hosted Safetica Pro.

    Please check the email communication about the necessary steps regarding the settings of policies, alerts, reports, user rights, and access permissions.

    • Admin center: minor UI changes (e.g. icons, greying out, renaming of a column)Screenshot 2024-08-13 at 15.59.15
    • Adding Microsoft 365 tenant:
      • Access permission customization: When adding your Microsoft 365 tenant, you have the option to manage access permissions manually via a script.
      • Subset query: If you used a Microsoft Graph query to define the subset of your tenant users that should be protected by Safetica, you can now copy the query in your tenant detail.
    • Multiselect for data destinations: You can now select multiple data destinations or groups to either move them or remove them.
      71964ce3-c41f-4273-ba46-0cdaf4be179e

    🛠️ Fixed

    • Admin center demo data issue fixed
    • Exports & Reports – column resizing
    • Devices in Trash were visible in Overview.

     

     

    August 9, 2024

    🛠️ Fixed

    • Bug fixes and performance improvements.

     

     

    August 2, 2024

    ⭐ New

    • Brand new Admin center:

      image (1)
      • Provides a summarized quick overview to save Safetica admins' time.
      • Consolidates interesting notifications from across Safetica console into a focused task list.
      • Related records can be viewed easily with a single click.
      • More exciting functionality is coming, but we're eager to hear your feedback at
        product@safetica.com
    • Data destinations improvements:
      • Destinations can now be moved back to Unassigned.
      • Destinations can now be removed from Unassigned.
      • Improved drag & drop experience.
    • Improved product trial experience:
      • Expiration reminders start showing 7 days prior to expiration.
      • Expiration notice is shown after the trial has expired.

    🛠️ Fixed

    • Bug fixes and performance improvements.

     

     

     


    July 26, 2024

    ⭐ New

    • ¡Hola, language and time settings!
      • Language and date and time formats can now be changed in the Settings section:
    • Data destinations improvements:
      • The 30-day limit for Unassigned destinations was removed.
      • Web domains, emails, external devices, printers, newtork printers, and destination groups now show more info on the number of operations, time, and user.
      • New ordering for Untrusted and Safe destinations - new groups are added to the top.
    • Export: It is now possible to export records from the Devices section.

    🛠️ Fixed

    • "ONE" no longer shown next to "Safetica" in the app's web browser tab.
    • File record creation from Safetica Cloud Protection didn't trigger risk evaluation when content result was empty.

     

     

    July 12, 2024

    ⭐ New

    • Predefined templates: Safetica now offers predefined data classifications, policies, and destination groups for new customer environments. You can read more about them here.
    • Export: It is now possible to export records from the Apps and Websites section (grouping not supported yet).
    • Deleting trials: Trials for cloud-hosted Safetica will be deleted 5 weeks (35 days) after expiration. In case you wish to keep a trial even after expiration, extend its validity via Safetica HUB, contact your partner, or contact us at trial@safetica.com.
    • Outlook protection deactivation: Microsoft Outlook protection can be deactivated by following these steps.
      2ad43506-4578-48c1-828f-e849ef8ef853
    • Advanced agent self-defense
    • Content analysis results in reports: Admins can now see the total number of sensitive content matches and the status of sensitive content analysis also in reports.

    🛠️ Fixed

    • Filters for exports (hours, days, or kB, MB) were not working.
    • Error 500 in Apps summaries when active time filter was used.

     

     

     


     

    June 28, 2024

    ❗Product release schedule

    Our cloud production release for Safetica is set to Friday, 6am–9am CEST / 9pm–12am PDT / 12am–3am EDT. During this time, you will see a maintenance screen and will not be able to log into the Safetica console.

    We are making this adjustment to ensure a smoother release experience and to minimize any business impact for our partners and customers.
    In the meantime, we're working on improving product availability and eliminating unnecessary outages caused by product releases.

    ⭐ New

    • Export: It is now possible to export records from the Data and External devices sections (grouping is not supported yet). Export is already available in App usage, Email traffic, and Website visits sections.
    • Safetica Client update: A new version of Safetica Client is available now. For this reason, you will see the status of your Safetica Clients in the Devices section as Outdated.
    • References to Safetica NXT knowledge base articles were removed from Safetica HUB and replaced by a reference to Safetica HUB knowledge base section.

    🛠️ Fixed

    • Demo data dates were shifted in the history to year 2021. Now they are set to the current dates of year 2024.
    • Troubleshooting was not available for devices in the Update scheduled and Updating states.
    • Tile font size was not consistent across theproduct
      cb88ec10-1d3a-4ee7-93ff-cee3e8c02d7f

     

     

    June 21, 2024

    ❗Change in product release schedule

    Since the last week, June 14th, our cloud production release for Safetica was moved to Friday, 6am–9am CEST / 9pm–12am PDT / 12am–3am EDT. During this time, you will see a maintenance screen and will not be able to log into the Safetica console.

    We are making this adjustment to ensure a smoother release experience and to minimize any business impact for our partners and customers.
    In the meantime, we're working on improving product availability and eliminating unnecessary outages caused by product releases.

    ⭐ New

    • Data Discovery is now publicly available. You can learn more about:

      • what Data discovery is and how it works here
      • how to set Data discovery up here
    • Email protection for Safetica add-in: We added an overview list of add-ins active in the last 7 days. Just click the See active add-ins button in Cloud services > your tenant > Microsoft Outlook. Learn more here

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    • Export:
      • It is now possible to export records from App usage, Website visits, and Email traffic sections (grouping is not supported yet)
      • We added a Do not show again option to the export dialog.
        a0aacebc-89e4-4b1f-a39d-c1caf1d20930
    • Data demo refresh: You can now refresh your demo data in Settings > General. Click the Reset to current date button to update your demo data to the current date, so that you do not have to use an extended filter for more than the default 7 days.
    • External devices: Demo data are now available in the section.
      External devices demo data

    🛠️ Fixed

    • External device policiesBluetooth device and Bluetooth file transfer remained greyed out after the user selected Read only for all external device types and then selected Advanced control of individual external device types.
      External devices advanced bug
    • Scheduled report detail: After page refresh, there were unsaved changes, even though the form was empty.

     

     

    June 14, 2024

    ❗Upcoming change in product release schedule

    Starting today June 14th our cloud production release for Safetica will be moved from Thursday to Friday, 6am–9am CEST / 9pm–12am PDT / 12am–3am EDT. During this time, you will see a maintenance screen and will not be able to log into the Safetica console.

    We are making this adjustment to ensure a smoother release experience and to minimize any business impact for our partners and customers.
    In the meantime, we're working on improving product availability and eliminating unnecessary outages caused by product releases.

    ⭐ New

    • Safetica Cloud Protection:
      • Safetica Cloud Protection now offers not only audit, but also active email protection. With the help of Microsoft Outlook Protection, you can now block emails that violate your policies before they are sent via Outlook. You can activate Microsoft Outlook protection in Cloud services > your M365 tenant. Learn more here.
    • Data discovery:

    ✍️The Data Discovery feature is currently available in on-demand early access. If interested, do not hesitate to contact product@safetica.com.

      • In the Sensitive content matches column, we are now only counting matches related to sensitive content (context rules, file extension rules, and 3rd-party classification rules are not counted). c7a84186-3154-4016-a3fc-e1cae80b5316
      • Records are sorted by detected Sensitive content matches by default and can be grouped by devices.

     

    🛠️ Fixed

    • Cloud services was showing an error notification in the navigation menu, even when there was none.
      afebe964-6de8-4155-b439-94d92cbe9377

     

     

    June 6, 2024

    ❗Upcoming change in product release schedule

    Starting next week, June 14, our cloud production release for Safetica will be moved from Thursday to Friday, 6am–9am CEST / 9pm–12am PDT / 12am–3am EDT. During this time, you will see a maintenance screen and will not be able to log into the Safetica console.

    We are making this adjustment to ensure a smoother release experience and to minimize any business impact for our partners and customers.
    In the meantime, we're working on improving product availability and eliminating unnecessary outages caused by product releases.

    ⭐ New

    • Data discovery:
      • Added demo data to showcase the feature before real data are available
      • Fixed wrong permission set required to access Data discovery records

    ✍️The Data Discovery feature is currently available in on-demand early access. If interested, do not hesitate to contact product@safetica.com.

    🛠️ Fixed

    • Smart analysis now shows correct information about detected data classification
    • Improved loading times for device list in Devices
    • Device users are now correctly linked to Azure Active Directory (Entra ID) identities after integrating Safetica with a Microsoft 365 tenant
    • Fixed occasional broken troubleshooting log archives
    • Various minor visual bug fixes

     

     


     

    May 31, 2024

    ⭐ New

      • Safetica HUB improvements:
        • Added link to Partner Portal
        • NFR subscriptions created in Partner Portal are synchronized and displayed in Safetica HUB
        • Added option to extend the TRIAL subscription (up to a maximum of 90 days)

      • Data discovery improvements:
        • The Data discovery settings button was moved from Data discovery section to Data classification.
        • The complete (not shortened) file path is shown in hover and in file detail.
        • The Data discovery table is now sorted by Detected rules by default
      • Microsoft 365 protection: The Email protection for Safetica add-in now allows the Block (with Override) policy action.
      • Links to Prodcamp were removed from Safetica HUB and Safetica NXT.

        • Release notes can now be found here.

        • You can send us feedback right from Safetica console. 

      🛠️ Fixed

      • In Data discovery, no Unsaved changes dialog was displayed.
      • In Policies, no app categories were found, even though there were multiple categories available.
      • In Devices, filtering devices in OK status did not work - no devices were shown.
      • In Website visits, the website title was not shown by default.
      • Risk filter is now ordered based on severity.
      • Cloud services loading icon UI  was broken.
      • No indication of success or fail after clicking Generate report now.
      • Data classification SIDs were visible instead of names in Data security report.
      • Duplicated e-mail records in Microsoft 365 protection.
      • After demo data was removed, all applications were blocked on macOS devices.
      • Safetica NXT customers with the FULL subscription were shown the Upgrade from trial link and wrong info.

       

      May 23, 2024

      ⭐ New

      • In Setings, you can now find the Safetica Terms of Service agreement info. You will see when the agreement was given, by whom, and also the latest version of the terms. 


      • In Settings, you can now Remove demo data from Safetica console. From that moment, you will only see records from your own devices with Safetica Client installed.


      • Safetica Terms of Service dialog sends marketing info to telemetry.

      🛠️ Fixed

      • Data discovery:  Multiple filters for File, Device, and File path columns were not working.
      • Some device type values broke filters in External devices section (LPT port, COM port, Floppy disk drive).
      • Firefox: Missing or misplaced buttons in Devices section.
      • Broken avatars in Users section: Letters in avatars not corresponding to user names.

       

      May 16, 2024

       New

      • Alerts that let you know in real-time about risky operations (high, medium, low risk).

      A screenshot of a computer

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      • License expiration now works for Safetica Cloud Protection.
      • Safetica Terms of Service now show up in a pop-up dialog for the first admin that opens Safetica console.

      A screenshot of a computer

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      • English alphabetical order of items in filters.

       

       

      May 9, 2024

       New

      • Risk evaluation is now explained in detail either in hover or in the Risk tab of the file detail:
      • Azure Active Directory (Entra ID) users and groups are now automatically synced when Microsoft 365 integration is set up.
      • In Devices, you can deactivate multiple Safetica Clients at once.

      🛠️ Fixed

      • Filters for External devices now work as expected. If you added the External device type filter and set one of the following (LPT, COM, Floppy disk ports) values, status 500 was returned.
      • Device bulk actions didn't work when a filter was active.

       

       

      May 2, 2024

       New

      • Microsoft Information Protection (MIP) sensitivity labels are now automatically synced when Microsoft 365 integration is set up.
      • License expiration is now in effect: when a license expires, Safetica Clients stop working.

      🛠️ Fixed

      • Bulk actions now work correctly for devices, even when you have active filters.
      • Polished a couple of misbehaving and misaligned UI elements.
      • You may notice a slightly more blue background, aligned with Safetica's brand colors 💙

       

       


       

      April 25, 2024

       New

      • Risk evaluation (high, medium, low); possibility to filter (reasoning to be ready next week).

      A screenshot of a computer

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      • Alert management - only send alerts from assigned users
      • New licenses finalization
      • Improved dashboard widgets (bigger digits, followed by text)

      A screenshot of a computer

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      • Data destinations - USB, WPD, Bluetooth, etc. have different icons

      🛠️ Fixed

      • Bigger reports were not generated
      • Missing filters in devices
      • Partner HUB not working
      • Device policies - frontend issue with read-only policies and safe destinations

       

       

      April 11, 2024

      New

      • New URLs: instead of “one”-> “app” e.g., app.safetica.com (redirects are in place).
      • External device policies are now available.
      • Safetica HUB: Removed Safetica NXT registration button.
      • The product is ready for the new Partner System update.

      🛠️ Fixed

      • Fixed known issue: Safetica Client updates not available from GUI.
      • In some environments, policy priorities were duplicated or skipped.
      • Fixed button misalignment in edit sections.

       

       

      April 5, 2024

       New

      • External device policies (Backend ready, devices next week).
      • Page limit to set to 100 items.

      🐞 Known issues

      • Safetica Client updates not available from GUI. Fix coming next week.

       

       


       

      March 29, 2024

       New

      A screenshot of a computer

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      • Reflect new licenses - limit device setting in the cloud.
      • Partner System synchronization and API finalization.

       

       

      March 22, 2024

       New

      • Reflect new licenses - license info in the cloud.
      • Partner System to HUB - Small API service for our internal system.

       

       

      March 14, 2024

       New

      • Categorization from records - clear device cache.

      🛠️ Fixed

      • Permissions work correctly.

       

       

      March 7, 2024

       New

      • Categorization from records.
      • The logo no longer says Safetica ONE, only Safetica.
      • In the Device section, you can now bulk-select all devices from the entire organization at once.
      • Records have a Classification tab in the detail for files that match a data classification.
      • macOS and Win devices report Last signed-in user.

      🛠️ Fixed

      • File with an MIP label was not blocked by Safetica.
      • 3rd party classification and sensitive content classification weren't discovered in files.
      • Demo data are now shown correctly.

       

       

      March 1, 2024

       New

      🛠️ Fixed

      • Apps and website categories are no longer listed twice.
      • Device management permissions now behave as expected.
      • Texts and descriptions are now clearer and unified.

       

       


      February 22, 2024

      Important change for Safetica NXT

      • Today we start automatically deleting Safetica NXT trial environments 7 days after they expire.
      • This does not affect Safetica ONE environments or non-trial Safetica NXT environments.

      This is not a sudden change. We have been saying for a long time that this was happening, but now it really will. The automatic process will replace manual work and free up space and performance, potentially accelerating our releases. The initial deletion will happen on the night of Feb 22/23, and we will be evaluating its impact. 

       

       New

      • Improved Safetica HUB experience during Safetica Early Access.
      • Safetica HUB sign in page includes a registration link.
      • Improved descriptions.
      • Added links to resources.
      • Hover detail for data classification labels now includes the number of found matches.
      • Improved demo data to include sample cloud file operation records.

      🛠️ Fixed

      • Email records are now processed correctly in the cloud.
      • After reinstalling Safetica Client, the device will no longer show up as new.
      • When doing changes to data classification rules, the Save button will work as expected.
      Safetica Client: The release triggered an auto-update of Safetica Clients to the latest versions, for both Safetica NXT and Safetica ONE environments.
      This was not originally intended but was caused when we released changes related to device identification.

       

       

      February 15, 2024

       New

      • Microsoft 365 protection now available the same way as in Safetica hosted on-premises.
      • Apps and websites can now be (re)categorized from records.

      🛠️ Fixed

      • Malformed Safetica URLs will now redirect more reliably.
      • Data section view permissions are no longer affected by destination, classification, and categorization permissions.
      • Improved behavior or data classification filter.
      • Text edits to unify feature naming.

      🖥️ Safetica Client versions

      • For Windows: 11.2.31
      • For macOS: 11.2.35

      ❗Release issues

      Today's release took longer than usual, by roughly 1 hour. This was caused by a recent database change. We fixed the issue as soon as possible, and made sure it won't repeat.

       

       

      February 8, 2024

      New

      • Data classification labels are now shown correctly throughout the product.
        • When hovering over data classification labels in Data records, classification detail reveals specific matched classification rules.
        • New user-friendly filter for data classifications.
        • In filers, disabled data classifications are shown as (disabled).
        • New Cloud external sharing widget available in Data section.

       

      • Cloud files can be opened as a clickable URLs.

      • Cloud file operations performed via the Teams app will include this information in the Application column.
      • New permissions allow read-only access to the Devices section.
      • Empty-state illustrations added to record tables when they’re empty.

      🛠️ Fixed

      • Devices no longer report Preparing for installation when, in fact, they are not preparing for installation.
      • Classification detail is now correctly shown for files sent as email attachments.

      🖥️ Safetica Client versions

      • For Windows: 11.2.31
      • For macOS: 11.2.35