Devices

Learn how to manage devices in your environment and gain a deeper understanding of device statuses.

All protected devices are listed in the Devices section. It is the central point for reviewing current device statuses and managing devices (install, uninstall, or update Safetica on selected devices; restart, delete, or restore selected devices, etc). 

You can:

Download the Safetica Client installer for Windows or macOS. Learn more about Safetica Client installation here.

Filter the devices via several tabs:

• Overview - lists all devices with installed Safetica Client
• Requires an update - highlights devices that require updates for the Sacetica Client. There are only devices in states that are not fine from update perspective (Outdated, Not installed, Waiting for restart, Installing).
• Trash - contains devices that were moved to Trash from the Overview list

Select the devices you want to manage via the checkbox, then choose from several management actions. Learn more about managing Safetica on your devices here.

Check the status of the device:

• Device - see the name of the device and the icon of its operating system. Whether the device is online is measured based on its Last response column and highlighted by a dot:

• • Green dot – the device is online. It might have been offline for 1-10 minutes.
  • Yellow dot – the device has been offline for 10 minutes – 3 hours.
  • Grey dot – the device has been offline for more than 3 hours.

• Status - the state the device is in and whether it needs troubleshooting (e.g. some devices are not yet installed, some do not communicate, etc.)
  • Red highlight - pressing issues, usually related to troubleshooting when the device is not working correctly.
  • Orange highlight – less-pressing issues, usually related to Safetica being out of date.
  • Grey highlight - signifies “in progress”.
  • Green highlight - represents correct states that require no attention.
• Last signed in - which user last used each device
• Teams -  the team into which the device belongs
• Protection updated - the date and time when protection settings were last updated
• Records sent - the date and time when last records were sent from the device
• Unsent records - whether there are any records waiting to be sent to the server (i.e. the device may be ok, but I must just wait for records to arrive)
• Last response - when the device was last online. Check this column to see whether a device is active

Read next:

Devices: How to manage your devices from Safetica console

Installation